Build smarter.
Ship agents that work.

Figo AI Labs designs, builds, and governs enterprise AI, from strategy to autonomous agents in production. We bring the consulting depth, the platform, and the guardrails.

How it runsLive

WhatsAppInstagramFacebookEmailAPI

Conversational AI Agent

multi-lingual, resolves end to end

Enterprise data

Grounded on your systems of record

Guardrails

Policy, redaction, and audit on every action

Enterprise MCP server & connectors

CRMCore bankingERPTicketingInternal APIs

Human handoff

Critical or high-risk requests escalate to your team with full context.

Live products

Channels covered

24/7

Agent uptime

API

First, by default

What we do

Three ways we move AI from idea to impact

Strategy, delivery, and control. Engage them individually or as one programme.

AI Consulting

Opportunity mapping, data readiness, and architecture decisions, grounded in what your business actually needs, not what is trending.

/AI opportunity & ROI assessment
/Data & platform readiness audits
/Roadmaps and team enablement

Agentic AI Solutions

Autonomous agents that reason, act, and close the loop across your systems, deployed into real workflows and monitored in production.

/Multi-agent workflow design
/Tool, API, and system integration
/Evaluation, tracing, and tuning

AI Governance

Policy, risk controls, and audit trails so every model and agent in your estate stays explainable, compliant, and accountable.

/Model inventory & risk tiering
/Human-in-the-loop guardrails
/Audit logging & compliance reporting

How we engage

From first workshop to governed production in four moves

Typical engagement runs 8–12 weeks to a live agent, with governance in place from day one.

Discover

Map the workflows, data, and constraints worth automating.

Design

Agent architecture, tool access, escalation paths, and policy.

Deploy

Ship into live channels with evaluation gates and rollback.

Govern

Monitor, audit, and improve with humans in the loop.

Platform offerings

Six products, one agentic core

Each product runs standalone or composes with the rest, sharing identity, audit trail, and API.

FigoChat

A multi-lingual, agentic conversational AI agent that resolves customer requests end to end on WhatsApp, Instagram, Facebook, Email, and API.

Multi-lingualOmnichannelEnd-to-end resolution

MailPilot

AI-assisted email management that reads, prioritises, drafts, and routes correspondence so your team replies in minutes instead of days. SLA tracking and rules customization.

SLA trackingSmart routingCustom rules

FigoHR

A Workforce Intelligence on-demand AI agent that turns candidate and employee data into intelligent insights for HR teams and managers. Perfect for talent pool management and succession planning.

Talent poolsSuccession planning

FigoVerify

AI-powered address verification and KYC document intelligence that shortens onboarding while strengthening compliance.

KYCAddress verificationCompliance

FigoEvents

Intelligent registration, ticketing, check-in, and attendee engagement managed from a single AI-driven platform.

TicketingCheck-inEngagement

FigoLearn

An AI-assisted learning platform for course delivery, assessment, and skills tracking across the enterprise.

CoursesAssessmentSkills tracking

The agentic core

One reasoning layer under every product

Channels come in, the agent plans and calls the tools it needs, and every decision is written to a governed audit trail. Add a product and it inherits the same policy, identity, and observability.

✓Shared memory and context across products

✓Policy and guardrails enforced at the core

✓Every action traced, logged, and reviewable

Channels

Instagram

Facebook

REST API

Agentic core

Reason · Act · Verify

planner + tools + memory

Systems & APIs

Human escalation

Governance & audit log

Developers

Every product ships with an API

REST endpoints, webhooks, and SDKs with predictable schemas. Authenticate once, call any product, trace every request.

API reference

Endpoints, schemas, errors

SDKs

Node, Python, .NET

POST /v1/chat/messages

# Resolve a customer request end to end
curl /v1/chat/messages \
  -H "Authorization: Bearer $FIGO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "channel": "whatsapp",
    "locale": "auto",
    "customer_id": "cus_8241",
    "message": "I need to update my address",
    "tools": ["figoverify", "crm"]
  }'

Clients & partners

Businesses scaling with our Platforms

Ready when you are.

Tell us the workflow you want to automate. We will come back within one business day with a route to production.

Contact

Reach the team

Location

Lekki, Lagos, Nigeria

Prefer to talk?

Send us your use case and we will reply within one business day.

Build smarter.
Ship agents that work.